Privacy Policy

Thank you for visiting royalcrownlimoinc.com (“we,” “our,” or “us”). We value your privacy and want you to understand how we collect, use, and protect your personal information. By using our website or services, you agree to this Privacy Policy.

1. Information We Collect

Personal Information: We may collect your name, email address, phone number, and payment information when you book a ride, contact us, or sign up for updates.
Automatically Collected Data: We may collect data about your IP address, browser type, and how you interact with our website. We use this information to improve our site and user experience.

2. How We Use Your Information

1. To Provide Services: We use your details to confirm bookings, send trip updates, and communicate with you.
2. To Improve Our Website: Data helps us see what works best so we can fix any issues and make our site better.
3. Marketing and Updates: With your permission, we may send special offers or service updates.
4. Payment Processing: We only use your payment details to complete your transactions.

3. Sharing Your Information

1. Service Providers: We may share your information with companies that help us offer our services, such as payment processors.
2. Legal Requirements: We may share information if needed by law or to protect our rights or the rights of others.
   We do not sell your personal information to third parties.

4. Cookies and Similar Technologies

We use cookies to remember your preferences and improve your experience. You can turn off cookies in your browser settings, but some parts of the site may not work properly without them.

5. Security

We take steps to protect your information. While no system is perfect, we use reasonable safeguards to keep your personal data safe. Contact us if you notice unusual activity with your account.

6. Your Rights

You can ask to see, update, or delete your personal information by contacting us. Our phone number and email are listed on our website.

7. Children’s Privacy

We do not knowingly collect personal information from children under 13. If you think a child has given us data, please let us know so we can remove it.

8. SMS Terms & Conditions

1. Purpose of Messages: By giving your phone number, you agree to receive SMS from Royal Crown Limo Inc. about bookings, updates, and promotions.
2. Consent and Enrollment: You confirm you own the phone number. Standard text or data rates from your mobile carrier may apply.
3. Message Frequency: The number of SMS messages you get may vary based on bookings or our offers.
4. Opt-Out / Unsubscribe: Reply “STOP” to our texts at any time to stop receiving messages. We will send a final reply confirming your choice. To opt back in, contact us or visit our website.
5. Help / Support: Reply “HELP” to any text for assistance, or reach out using our phone or email.
6. Charges and Fees: We do not charge you for SMS, but your carrier’s message or data rates may apply.
7. Privacy: We do not share your phone number with third parties, except to deliver our services or comply with the law.
8. Liability: We do our best to send messages on time but are not responsible if a message is late or blocked by your carrier.
9. Changes to SMS Terms: We may update these terms. If we make changes, we will let you know on our website or by SMS.

9. Changes to This Privacy Policy

We may update this policy to reflect changes in our practices. If we make important changes, we will post a notice on our website. Continuing to use our services after we update means you accept the new policy.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or our SMS Terms & Conditions, please contact us:
Website: royalcrownlimoinc.com
Phone: (703) 621-0193
Email: contact@royalcrownlimos.com

Thank you for choosing Royal Crown Limo Inc. We appreciate your trust and will work to keep your information safe.